Effective Date

Effective Date: [Insert Date]

Digital Products

Our services and products, including SMS services, digital accounts, and boosting services, are digital goods and cannot be physically returned.

Wallet Top-ups

Confirmed wallet top-ups are non-refundable. If a payment fails, your wallet will not be credited.

Number Purchases

If a number or SMS service cannot be provided due to provider errors or technical issues, your wallet may be refunded or credited automatically, depending on the case.

Account Marketplace

Purchases of digital accounts are final once delivered and accessed. Results or performance that do not meet personal expectations are not eligible for refunds.

When Refunds May Be Granted

Refunds may be considered in limited situations, such as:

• The service was not delivered.
• A technical failure prevented completion of the service.
• A duplicate or accidental payment was made.

Non‑Refundable Situations

Refunds will not be issued for:

• Completed digital services.
• Delivered social media or digital accounts.
• Results that do not match personal expectations or estimated performance.

Request Window

Any request related to service issues, returns, or refunds must be submitted within 7 days of the transaction or purchase.

Processing Refunds

Approved refunds will be processed to the original payment method when possible. Processing times may vary depending on your payment provider.

Contact

To request a review, return, or refund, please submit a ticket through the Help Center with details of your issue and transaction.